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"Many patients said when they did seek help, many medical staff harboured negative attitudes, anger, or irritation towards patients who have attempted suicide," she said.
Australian Bureau of Statistics data shows suicide rates in Australian have increased, up from 2,132 in 2009 to more than 2,500 in 2012.
More than 60,000 Australians make a suicide attempt each year.
"Many health professionals are committed to providing good care to those experiencing mental illness and suicidal thoughts," Dr Shand said.
"Nevertheless, they work within a health system which is under stress and where staff are increasingly stretched in their efforts to meet the expectations of the system and their patients."